(4.7 / 5)1883+ Ratings

Fye Reviews

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Overall Rating

4.7
7 Reviews
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About Fye

FYE.com is a platform that offers a wide range of products and services. The main categories include Music, Movies, Collectibles, Snacks, Apparel, Home & Gift, and Technology. They offer a variety of exclusive T-Shirts and collectibles, along with unique snacks and drinks, trading cards, Vinyl, DVDs, Blu-rays, CDs, HD DVD, 4K, and much more. They also provide a flexible payment option where customers can shop now and pay later, always interest-free. In addition to these, they also have a section for their newest products which includes sought-after gadgets, trendy fashion pieces, and must-have lifestyle essentials. Their goal is to provide an excellent customer experience and ensure customer satisfaction.

Fye Pros & Cons

Pros:

  • Variety of Products: Fye.com offers a wide range of products including music CDs, DVDs, games, and blu-rays.
  • Large Collection: The store has a big collection of music CDs covering various genres and a significant selection of DVDs and games.

Cons:

  • Poor Service: Many customers have reported poor service, including slow shipping, damaged products, and unhelpful customer service.
  • Lied About Free VIP Pass: Some customers have been misled about the free VIP pass, leading to unwanted monthly charges.
  • High Price Level: Consumers have noted that the price level of this organization is high, which may not be justified by the quality of products and service.
  • Customer Service Issues: There have been numerous complaints about slow and unresponsive customer service, including issues with refunds and cancellations.
  • Damaged Products: Some customers have received damaged products due to negligent packing.
  • Health Hazards: There have been reports of moldy books in the stores, which can pose health hazards.

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Fye Customer Reviews (7)

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Aimee Davis
Aimee Davis
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Feb 8, 2023
Andrew Clayton
Andrew Clayton
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Feb 7, 2023
Samuel Lopez
Samuel Lopez
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Feb 6, 2023
Aaliyah Kelly
Aaliyah Kelly
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Feb 6, 2023
Jan Hertzog
Jan Hertzog
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Feb 5, 2023
Louis Harris
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Feb 5, 2023
Doug Ladner
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Feb 3, 2023

Fye Customer’s Q&A

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Fye Features and Benefits

The key features and benefits of FYE (For Your Entertainment) include:

  • Exclusive Products: FYE offers a wide range of exclusive, fun pop culture products such as collectibles, apparel, snacks, albums, and more.
  • Membership Program: The Backstage Pass membership program provides a 10% discount on all eligible purchases both in-store and online, as well as exclusive member-only offers and discounts via email.
  • Birthday Discounts: Members receive a 20% discount on their birthday.
  • Concert Tickets and Perks: The Backstage Pass VIP membership includes discounts at other partner locations, concert tickets, and other exclusive perks.
  • Easy Activation: Members can activate their Backstage Pass at any FYE retail location or online, and the discount is applied immediately.
  • Customer Service: The program includes customer service support for any issues related to the membership, such as lost cards or assistance with special offers.

These features aim to enhance the shopping experience for customers by providing them with exclusive discounts, perks, and a wide variety of entertainment-related products.

About fye.com Prices and Cost?

FYE, standing for For Your Entertainment, is a platform that offers a variety of products including Music, Movies, Collectibles, Snacks, Apparel, and more. They also provide exclusive T-Shirts and unique items like trading cards, Vinyl, DVDs, Blu-rays, CDs, HD DVD, and 4K items.

In terms of cost, FYE offers a Backstage Pass program which provides members with certain benefits. Customers who purchase a Backstage Pass get an immediate 10% discount on their in-store purchases. Additionally, they enjoy a 20% discount on their birthday. The Backstage Pass Platinum costs $25.

Please note that for the most accurate and up-to-date prices, it's recommended to check the official FYE website or contact their customer service directly..

About fye.com Payment Method?

The website fye.com accepts the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, Afterpay, Android Pay, ApplePay, and Shop Pay. However, it's important to note that fye.com is currently not accepting FYE gift cards online as a form of payment.

Fye FAQs

FAQ

Fye Alternatives

Based on the provided sources, the top 10 alternatives to fye.com can be identified as follows:

  1. DeepDiscount.com - High similarity score and significant traffic.
  2. Tower.com - Strong competitor in the streaming and online TV category.
  3. NewburyComics.com - Significant traffic and engagement in the arts and entertainment sector.
  4. Crunchyroll.com - Popular streaming site with a large user base.
  5. Netflix.com - Leading streaming service with a high authority score.
  6. IMDb.com - Major platform for movie and TV show information.
  7. HDMovieSource.com - Competitor in the streaming and online TV category.
  8. Blu-ray.com - Specializes in Blu-ray discs and related media.
  9. Hulu.com - Another major streaming service.
  10. Funko.com - Closest competitor to fye.com, known for its pop culture merchandise and significant traffic.

These alternatives are based on traffic analytics, category rankings, and authority scores from Similarweb and Semrush.

FAQ

Do I need an account to place an order on Fye?

No, you do not need an account to place your first order with Fye. Simply choose the item you wish to purchase and click the "Add to Cart" button. You will be stepped through the checkout process for your item(s). During the checkout process, you will enter information necessary to create your account.
FAQ

Can I cancel an order on Fye?

Fye regrets that they are unable to cancel orders once they have been sent to one of their fulfillment centers or partners for processing. They recommend that upon receipt of your order that you contact Customer Service for a return authorization.
FAQ

Can I return an item on Fye?

Yes, items may be returned within 30 days of the ship date for a refund. However, please note that Video Game Products are not returnable once sold, except in the case of a manufacturer defect. For Defective Video Game Products, please contact customerservice@fye.com for guidance on getting an RMA# and return instructions.
FAQ

What is Fye's policy for used products?

Fye guarantees its USED items to play, but does not guarantee them to be in "mint" or "near-mint" condition. Acceptable amounts of wear and signs of use include but are not limited to light scratches that do not affect the play of the disc, small drill-marks, saw marks, and punched bar-codes.
FAQ

What are the benefits of FYE's Backstage Pass?

The FYE's Backstage Pass offers several benefits. Customers get an immediate 10% discount on their in-store purchases. Additional membership benefits, included only with a Backstage Pass VIP membership, are available within 2-3 days of purchase. The VIP Backstage Pass membership provides an enticing offer with a one-month free trial, followed by a recurring payment of $11.99/month. Members can enjoy exclusive access to deals and offers, cashback on popular brands, and the flexibility to book travel and utilize gift cards. However, FYE Backstage Pass Members do not receive discounts on the purchase of Gift Cards, FYE Backstage Pass membership fee, iPod units, Downloads, Game Hardware, and Tickets. Please note that the benefits may vary and it's always a good idea to check the latest updates from the official FYE website or store.

FAQ

How can I find specific products on FYE?

To find specific products on FYE, start by visiting the FYE website. The site offers a variety of categories such as Movies & TV, Music, Technology, and more. For exclusive items, check out the FYE Exclusives section where you can find limited-edition merchandise and unique finds. If you're looking for the latest additions, the Newest Products section might be of interest. Additionally, FYE offers a Backstage Pass rewards card for an enhanced shopping experience. Remember, the search bar can also be a powerful tool for finding specific items. Happy shopping!

FAQ

About fye.com Popular Products and Services?

FYE, standing for For Your Entertainment, is a leading specialty retailer of entertainment and pop culture merchandise stores in the United States and online at FYE.com. The store offers a unique entertainment experience with exclusive, fun pop culture products that further the connection between the customer and entertainment.

The popular products and services on FYE include Music, Movies & TV, and Technology. They also offer Pop Culture Toys & Collectibles, Apparel, Home & Gift items, and more. Unique snacks and drinks, trading cards, Vinyl, DVDs, Blu-rays, CDs, HD DVD, 4K are also part of their offerings.

In addition, they have a section for Best Selling Products which includes sought-after gadgets, trendy fashion pieces, and must-have lifestyle essentials. This section is where excellence and popularity converge for a satisfying shopping experience. Customers can explore these best-selling products to stay ahead of the trends and make informed choices..

FAQ

Can I use a prepaid card on fye.com?

Yes, fye.com does accept debit & prepaid card support. So, a prepaid card can be used for purchases on their site.

FAQ

fye.com Return Policy?

FYE.com has a specific policy for cancelling orders. Once orders have been sent to one of the fulfillment centers or partners for processing, they cannot be cancelled. However, upon receipt of the order, it is recommended to contact Customer Service for a return authorization. Please note that only damaged or incorrect orders are eligible for a full refund.

As for the shipping policy, to change shipping methods, there is a "Shipping" link located on the Order Review Page. If there is no option to change the shipping method, it means only one method is available for that item. The order can be reviewed on the Order Review Page, and it is advised to ensure that any discounts submitted are appearing correctly before clicking "Submit" to complete the order. There are also occasional offers such as up to 20% off plus free shipping on all orders.

FAQ

What is FYE.com?

FYE.com is an online platform that offers a variety of products related to entertainment. It is a leading specialty retailer of entertainment and pop culture merchandise. The website provides music, movies, toys, apparel, snacks, and technology. Customers can shop online, pay later, and enjoy exclusive deals and discounts. The site also offers exclusive T-Shirts, collectibles, unique snacks and drinks, trading cards, Vinyl, DVDs, Blu-rays, CDs, HD DVD, 4K, and much more. It is a well-known hub for purchasing a variety of products with iconic characters on them, such as posters, blankets, graphic tees, and more. FYE stands for For Your Entertainment..

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